Effective: April 27, 2026 · Last updated: April 27, 2026
These Terms of Service (the "Terms") govern your access to and use of Aidaly Academy (the "Service"), a caregiver training and compliance platform operated by Aidaly Care Management Services Group LLC ("Aidaly," "we," "our," or "us"). By creating an account, signing in, or otherwise using the Service, you agree to be bound by these Terms.
You may use the Service only if you are at least 18 years old and have the legal capacity to enter into a binding contract. Accounts on the Service are created by Aidaly on behalf of caregivers, registered nurses, supervisors, and administrative staff employed by or contracted with Aidaly or its affiliated home health agencies. Self-registration is not available.
You agree to (a) provide accurate and complete information when prompted, (b) keep your login credentials confidential, (c) not share your account with any other person, and (d) notify Aidaly immediately if you suspect unauthorized access to your account.
The Service is provided to support:
You may not, and may not permit any third party to:
Documents issued by the Service marked "Acknowledgment of Completion" record that a caregiver has completed an Aidaly internal training program. An Acknowledgment of Completion is not a certificate, certification, diploma, professional credential, or license to practice. It does not authorize the recipient to provide care outside the scope of their state-issued credentials.
The Service, including its software, design, training content, curricula, assessments, and documentation, is owned by Aidaly or its licensors and is protected by copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for the permitted purposes described in Section 2.
Aidaly's curriculum may incorporate or reference third-party regulatory materials (such as Florida Administrative Code text). Such materials remain the property of their respective rightsholders and are used as permitted by law.
You retain ownership of any content you submit through the Service (such as reflection responses, photos taken during on-site validation, or messages). By submitting content, you grant Aidaly a non-exclusive, worldwide, royalty-free license to host, store, display, and process that content as necessary to operate the Service and to comply with regulatory recordkeeping obligations.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, Aidaly disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
Training content is supplementary and educational. The Service does not provide medical advice, clinical decisions, or substitute for the professional judgment of licensed clinicians. Caregivers must always operate under the supervision of a registered nurse and within the scope of their training and credentials. Aidaly is not responsible for clinical outcomes resulting from care provided in the field.
To the fullest extent permitted by applicable law, in no event shall Aidaly, its affiliates, officers, directors, employees, or agents be liable to you or any third party for any indirect, incidental, consequential, special, exemplary, or punitive damages, including without limitation loss of profits, loss of data, business interruption, or personal injury, arising out of or related to your use of the Service, even if Aidaly has been advised of the possibility of such damages.
Aidaly's total aggregate liability for all claims arising out of or related to these Terms or your use of the Service shall not exceed the greater of (a) one hundred U.S. dollars (US$100), or (b) the total amount of fees you paid to Aidaly for use of the Service in the twelve months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Aidaly, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your breach of these Terms, (b) your violation of any law or regulation, (c) your violation of the rights of any third party, or (d) any content you submit through the Service.
Aidaly may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including in connection with the end of your employment or contract relationship with Aidaly or an affiliated home health agency. You may stop using the Service at any time by contacting Aidaly.
Upon termination, your license to use the Service ends immediately. Aidaly will retain training records, validations, and other compliance documentation for the periods required by applicable law (generally seven years from the date of completion, per Florida Administrative Code Rule 59A-8.0099 and similar requirements in other states).
Aidaly may modify these Terms from time to time. If we make material changes, we will notify you by email, through the Service, or by another reasonable means at least 30 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.
Please read this section carefully. It affects your legal rights, including your right to bring a lawsuit in court and to participate in a class action.
These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles. The Federal Arbitration Act governs the interpretation and enforcement of this dispute resolution section.
Before filing any formal claim, you agree to first contact Aidaly at legal@aidaly.com and provide a written description of the dispute, the relief you seek, and your contact information. The parties will attempt in good faith to resolve the dispute through informal discussions for at least thirty (30) days before any formal proceeding is initiated.
If informal resolution does not resolve the dispute, you and Aidaly agree that any dispute, claim, or controversy arising out of or related to these Terms or the Service ("Dispute") shall be resolved by binding individual arbitration, except as expressly provided in Section 12.5 below. Arbitration is more informal than a lawsuit in court and uses a neutral arbitrator instead of a judge or jury.
The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or its Commercial Arbitration Rules if you are using the Service in a business capacity), as modified by these Terms. The AAA's rules are available at www.adr.org. The arbitration shall take place in Delaware, or by telephone or video conference at the arbitrator's discretion. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
YOU AND AIDALY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If a court or arbitrator determines that this class-action waiver is unenforceable as to any particular claim, then that claim (and only that claim) shall be severed from the arbitration agreement and brought in court, while all remaining claims shall proceed in arbitration.
The following matters are excluded from the agreement to arbitrate: (a) claims for injunctive or equitable relief to protect intellectual property, confidential information, or trade secrets; (b) small-claims-court actions, provided the action remains in small-claims court and is brought on an individual basis; and (c) any other matter that applicable law prohibits from being submitted to arbitration.
You may opt out of the arbitration and class-action waiver provisions in this Section 12 by sending written notice to legal@aidaly.com within thirty (30) days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other terms of this agreement.
For any matter not subject to arbitration under this Section 12, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
Entire agreement. These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Aidaly regarding the Service.
Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
No waiver. Aidaly's failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Assignment. You may not assign or transfer these Terms without Aidaly's prior written consent. Aidaly may assign these Terms without restriction.
Aidaly Care Management Services Group LLC
Email: legal@aidaly.com
Mail: [address to be added]